1. Confirm the Issues and Audience

Step Summary

In this step you will establish the purpose of the needs assessment, determining if it is a legal requirement, a company requirement, or simply desired for general knowledge.

Notes: Always address your goals and objectives in synthesis. An executive summary is often helpful.

Questions

Is this a new issue or audience for the organization?

Is there widespread agreement up the organizational chain that this issue or audience needs to be addressed?

Risks

Unknown stakeholders; political blunders; content blunders

Lack of support for the results of needs assessment