Structuring Questions
There are two different types of questions you can use that will elicit
very different responses. These two types are called open-ended and
closed questions.
Open-ended questions are used when longer and more thoughtful answers
are required. Typically these questions:
- Ask the interviewee to think and reflect
- Will provide the questioner with opinions and feelings
Closed questions are typically those that can be answered with one
word. For example, "Yes/No" questions are closed questions.
These questions are useful for testing comprehension and when long essay
answers are not required. Typically these questions:
- Provide facts
- Are easy to answer
- Can be answered quickly.